FREQUENTLY ASKED QUESTIONS

Question: Why choose PMGroup to manage my property?
Answer: PMGroup is an independent service provider exclusively to property owners in the Sunny Beach area. We want to look after you and your property; ensuring that all transactions are carried out professionally, promptly and to the very highest standards.

Question: We don't always know when we want to use our property - if we rent it out will we be free to use it when we please?
Answer: Our prime consideration is you as the owner and the enjoyment of your home. To be as flexible as possible we require that you give us an indication of the weeks that you will require for your own use and we will make sure that your home is free and waiting for your arrival. Any changes to this we will try to accommodate - all we would ask is that you telephone us to ensure that we have not placed any rentals in your home for that period and then we will be happy to block it off for you. We are always mindful that it is your property and you should be free to enjoy it whenever you wish.

Question: We often visit our property, why do we need your help?
Answer: Water damage, electrical problems, insect infestations etc are an unpleasant surprise - why risk the cost of this damage, which might also devalue your property? When you’re here for a visit do you really want to spend time cleaning and mending instead of relaxing and enjoying yourself?

Question: How do I know that there will be no damage to my property?
Answer: Our inspectors will provide a full inventory check with any guests staying there. Full in-going and out-going cleaning will ensure that you property is maintained to the high standards you expect for yourself. Accidents, however, do happen and for your own peace of mind we require all rental properties to have full insurance cover.

Question: Do you arrange pick up from the airport?
Answer: A chauffeur-driven vehicle will be waiting to drive you or your tenants from Varna or Bourgas airport to your apartment or villa every time you request a transportation.

Question: My property is an investment - can you help me receive the highest revenue return?
Answer: We will provide you with holiday rental income by:

• Listing your property on several holiday rental web sites;
• Renting out your property from our offices in Sunny Beach;
• Including your property for rent in the accommodation contracts we signed with the major tour operators;
• Offering your property for rent through other partner tour agencies operating in the Sunny Beach area;

Monies due to you from any rental will, of course, be transferred directly into a bank account of your choice.

Question: I need a property insurance. Do you provide such services?
Answer: Since October 2005 PMGroup is an official agent of one of the leading European insurance companies - QBE International Insurance Limited. We offer for each owner full property insurance covering all kind of damages and robbery. We also provide a public liability insurance for apartments “buy-to-let”.

Question: My question wasn’t on your list. Can you help me?
Answer: Certainly! You may send your questions by email: .